FREQUENTLY
ASKED
QUESTIONS
What does FICA stand for?
FICA is an acronym for the Financial Intelligence Centre Act.
What is the purpose of FICA?
FICA is an act that prevents money laundering and terrorist financing. Real estate can be used as a vehicle to launder money and therefore it is necessary to put measures in place to detect, report and prevent these activities. The Financial Intelligence Centre (FIC) oversees FICA.
Who is responsible for FICA?
The Act identifies certain accountable institutions that must enforce FICA and real estate is one of those institutions. This means that Chas Everitt has a duty to deploy the necessary measures to prevent money laundering and terrorist financing. As an accountable institution, we are legally obliged to comply with FICA legislation. Each accountable institution must have its own Risk Management and Compliance Programme (RMCP) that stipulates how and when FICA must be done.
Do I have to complete any documents for FICA purposes?
Yes, you will have to complete a FICA questionnaire that will be sent to you by your Chas Everitt agent.
What type of questions will be asked of me in the questionnaires?
We will ask for:
What documents will Chas Everitt require of me when doing FICA?
*For legal entities, the documents required will be different.
When will Chas Everitt do FICA?
For sellers and landlords, FICA will be done when the mandate is signed. For purchasers and tenants, FICA will be done prior to an offer to purchase/lease agreement being signed.
What if I am an existing client, like a landlord or tenant?
Chas Everitt has to, in terms of our Risk Management and Compliance Programme, do FICA again at every renewal of a lease agreement.
What happens if I refuse to provide the required documents?
Chas Everitt will not be allowed to accept your mandate or take your offer to purchase/lease agreement if you refuse to comply with FICA requirements.
Will anyone else ask me for FICA?
Yes, the banks as well as conveyancing attorneys will also ask you for FICA documentation. Each of these institutions are accountable institutions and are required by law to do their own FICA processes.
What are the consequences for Chas Everitt if we don’t do FICA?
The Financial Intelligence Centre Act imposes administrative penalties and even imprisonment (in certain cases) for accountable institutions not complying with FICA. We realise that it might be an inconvenience to be asked to complete and provide documents, but we are obliged by law to do so.
What happens with my information once I give it to Chas Everitt?
We are required to store your information for a period of 5 years in such a way that it is not accessible to other people/companies. Chas Everitt is also required to submit a report to the Financial Intelligence Centre (FIC) for any cash transactions exceeding R49 999.99. If we regard any transaction as irregular, we also have a duty to report it to the FIC.
I want to sell my property and give it to several agents. Why is Chas Everitt asking me to fill out these forms? Surely, I only need to do this when someone has made an offer?
In terms of Chas Everitt’s RMCP, FICA must be done at the mandate stage when the business relationship between yourself and Chas Everitt starts.
I want to rent a property - why do I have to give the agent so much information - and how does that benefit me?
Chas Everitt is mandated by the landlord to properly quality control and screen all prospective tenants. This means we will ask you for documentation and information to assess your ability to rent the property. Furthermore, Chas Everitt as an accountable institution, is obliged to collect FICA information from you in order to present any offer to lease that you have signed to the seller.
I'm only looking to put a "feeler" offer in - why do I need to provide all my personal details before the offer is even accepted?
All offers are legally binding once it is made and, once accepted by a seller, is a legally binding contract. To this end, Chas Everitt is obliged in terms of our Risk Management and Compliance Programme to do FICA before an offer to purchase can be presented to a seller.
I spoke to another agent who's a friend of mine - and he said I don’t have to hassle giving him all my personal information until we have an offer on the table. Is that correct?
Every accountable institution has their own Risk Management and Compliance Programme that stipulates the FICA process they must follow. The Financial Intelligence Centre Act however does not allow an accountable institution to start a business relationship with a client if FICA cannot be done. This means that you have to provide FICA documents to an estate agent before they can accept your mandate.
I'm not giving a sole mandate - why do I still need to fill in all these FICA forms? And if I don't, what's the difference?
The Financial Intelligence Centre Act requires an accountable institution to do FICA before they start a business relationship with a client. This means that you have to provide FICA documents to an estate agent before they can accept your mandate. If you do not, the estate agent cannot accept your mandate, regardless of what type of mandate it is.
To whom does the agent give my information? And how do I know that's safe?
Your FICA information is safeguarded and kept on record for 5 years by the estate agencies. It is not provided to anyone else, except where may be required for the conclusion of the transaction.
If I give this FICA information to my attorney - why do I have to give it to the agent as well?
Every accountable institution, like estate agents and attorneys, have their own obligation to do FICA. That is why both the estate agent and the attorneys will ask you for FICA documentation.
If I list through one agent and sell through another - do I have to do this 3 times - one for each agent and one for the transfer attorney?
You will have to provide FICA documentation, at the mandate stage, to all agents to whom you give a mandate. The transferring attorneys will also ask you for FICA documentation.
Why do I have to tell you where my funds come from if I am paying cash and there's no bond?
It is a requirement, in terms of Chas Everitt’s Risk Management and Compliance Programme, that, for buyers and tenants, you have to indicate where the funds come from to finance the transaction. This is all part of FICA to help accountable institutions combat potential money laundering.
Do I have to repeat this with my Bank for my bond? And if they have my FICA info, why do I have to give it to you?
Yes, your bank will also ask you for FICA documentation. It is an obligation they have as an accountable institution. Each accountable institution has their own obligation and does not rely on the FICA information provided by you to another accountable institution.